1 day agoDigitizing Your Pocket: 50 Stats Underscoring the Emerging Dominance of Digital WalletsAs smartphones became ubiquitous, so did the applications that leverage their potential. Digital wallets, software-based systems that store payment information and transaction histories, have surged in popularity, heralding a new era in financial transactions and consumer behavior. The days of bulging wallets filled with an assortment of cards, receipts, and…Digital Wallet6 min readDigital Wallet6 min read
Jul 26PeakSpan’s “Do it For Me Automation” ThesisAt PeakSpan, we’ve invested in several companies who would qualify for the “Do-It-For-Me-Automation” (or DIFM) category. What is DIFM? DIFM is defined as any delivery model where the “users” are employed by the vendor and who are leveraging the vendor’s technology to drive ROI for the customer. Put in other…5 min read5 min read
Jun 26PeakSpan’s Thesis for EvaluAgentPeakSpan’s Thesis for EvaluAgent The PeakSpan team is thrilled to announce our $20M Series A growth financing in EvaluAgent, a leading provider of quality assurance and performance improvement software for high-performing contact centers. …6 min read6 min read
Jun 15Transforming Higher EdVery excited to share a recent conversation we hosted with a few of our PeakSpan Expert Community (“PEC”) members focused on the current transformation that the Higher Ed market is going through. PEC members Howard Miller, James Kenigsberg, and Derek Bruff, along with our EdTech Theme Lead and Partner, Sanket…Higher Education30 min readHigher Education30 min read
May 15Do You Have GTM Specialness? Linear Versus Exponential GTM Scaling in B2B SoftwareSelling software can be a slog. Whether you are whale hunting or trying to ramp a large inside sales organization to sell at “high velocity,” the resources, effort, orchestration, playbooks, and leadership is a non-trivial Rubiks cube that will make even the strongest tech entrepreneur’s head spin. That is, unless…7 min read7 min read
May 8Calling All Procurement Leaders: Did You Know You Needed a Strategic Spend Terminal?At PeakSpan, we have been developing our thesis on procurement technology over the last six years. We have analyzed SMB vs. Mid-Market vs. Enterprise, direct vs. indirect, verticalized vs. horizontal suites and my favorite of the bunch — category-specific solutions. We’ve also evaluated tons and tons of “best in breed”…4 min read4 min read
Apr 14When the Trade Deadline and Draft Day Collide:Diligence Your Next Investor Selecting your next investment partner is a big deal, arguably the biggest deal you will ever sign as a SaaS business. You are bringing a new institution, and person into your home and into your business “family”. For high performing companies, it may feel like draft…5 min read5 min read
Apr 12How digital solutions will aid in optimizing the healthcare supply chainThe COVID-19 pandemic caused health systems to rapidly adapt, yet they ran out of critical supplies like gloves, PPE, and N95 masks. As with many industries we invest behind at PeakSpan Capital, this was not a point in time dynamic but rather reinforced the need to optimize healthcare supply chains…Heathcare3 min readHeathcare3 min read
Apr 11PeakSpan’s Top 10 Themes in Customer Experience ManagementWith decades of experience in Customer Experience Management software investing (8 partnerships and 6 successful exits), the team at PeakSpan has witnessed CXM blossom into one of the most exciting and strategic segments in the world of software today. While the voice of the customer has always been top of…9 min read9 min read
Apr 6ICYMI: Higher Ed TrendsWe’re back with some more EdTech content — this time focusing on the trends circulating the Higher Ed landscape! For this round, we collaborated with one of our decorated PeakSpan Expert Community (or “PEC”) members and a well-known EdTech influencer in the Higher Ed space, Dustin Ramsdell, for a moderated…Edtech9 min readEdtech9 min read
